privacy policy
Last Updated: October 26, 2026
On Deck ("we," "our," or "us") operates www.on-deck.store. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.
1. Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this as "Order Information."
Payment Processing Security: Your financial data (such as credit card numbers) is processed directly by secure, PCI-compliant third-party payment processors (such as Squarespace Payments, Stripe, or PayPal). On Deck never stores, views, or has access to your raw credit card numbers.
2. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping via USPS, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate and provide customer support to you;
Screen our orders for potential risk or fraud; and
Provide you with information or advertising relating to our products or services, if you have opted into our newsletter.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our online store—you can read more about how Squarespace uses your Personal Information here: squarespace.com. We also share your data with shipping partners (like USPS or shipping software) strictly to print your delivery labels and route your packages.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Changes & Updates
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: support@on-deck.store